Citizen Report Card on Service Delivery in Public Primary Schools: Findings from the Counties of Baringo, Busia, Kajiado, Kilifi, Mombasa, Nairobi and Taita-Taveta

This Citizen Report Card brings out the perspectives of parents and guardians regarding the educational services in the counties of Baringo, Busia, Kajiado, Kilifi, Mombasa, Nairobi, and Taita -Taveta. The Report explores the quality of education services in selected sub-counties of these counties with the objective of providing public agencies in the education sector with systematic feedback from the users on the quality of public education services. The survey sought to examine citizen satisfaction and experiences with public service delivery in primary school education.